LEGAL REFERENCE

Aapka Nizaam-e-Raaz Hamari Sorumdaree

that pro mein aapka personal information aur payment details secured rehte hain. Hamara privacy policy saaf btata hai ke hum aapka data kyun lain, us se kya karte...

Encrypted Account DataLocal Payment SecurityYour Privacy Rights
that pro Aapka Nizaam-e-Raaz Hamari Sorumdaree

Hamara Privacy Approach Kya Hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD HASIL KARAIN

Privacy ke Baare Mein Poochiye

Team online

Email Support

Apna privacy concern bhej sakte ho hamara support email par. Javaab usually 24 ghanton mein mil jayega. Aapka request document mein record hota hai.

Account Settings

Aapka personal data dekh aur edit kar sakte ho account settings mein. Profile, payment history aur security options sab khud se manage kar sakte ho.

Live Chat

Agr kisi specific privacy question ka jawab chaiye, hamara live chat team ready hai. Morning 10 AM se raat 11 PM tak available rahte hain Pakistan time mein.

BHAROSA KA MAQAAM

Hamara Privacy Stance Aur Commitment

Data Encryption

Sab communications aur transactions SSL encryption se protected hote hain. Aapka banking info aur account credentials encrypted rahe, transfer aur...

Local Compliance

Hamara platform Pakistan mein locally regulated operations follow karta hai. Aapka account information supported ilaqon ke local data protection norms...

No Data Sale

Hum aapka personal ya payment data kabhi bhi third-party marketers ya advertisers ko nahi dete. Sirf internal operations aur legal...

Account Recovery

Agr aapka account compromise ho ya aap access lose kar do, hamari security team identify aur recovery process handle karte...

Payment Verification

JazzCash, Easypaisa, SadaPay aur Raast withdrawals verify karte waqt, hum aapke identity confirm karte hain. Fraud se bachne ke liye...

Policy Updates

Jab hamara privacy policy update ho, aapko email par notify karte hain. Major changes ki taraf explicitly point out kar...

Hamara Privacy Aur Aapka Account Safety

Account LoginPassword-based login ke saath, optional two-factor authentication available hai. Mobile app aur web dono par same security standards apply hote hain.
Device PrivacyAgr aap public device se login karte ho, auto-logout 30 minutes baad ho jayega. Aapka session logged-in nahi rehega jab aap leave kar jao.
Cookie Policythat pro essential cookies use karta hai site ko function karne ke liye. Aap cookies settings manage kar sakte ho apne browser mein aur opt-out kar sakte ho.
Withdrawal PrivacyJazzCash, Easypaisa, SadaPay, Raast ya kisi aur supported payment method se paise nikalni, bank-level encryption ke saath protected hote hain end-to-end.
Support Chat LogsLive chat ya email se jo conversation hoti hai, account history mein save rehti hai sirf aapke verification aur dispute resolution ke liye.
Data RetentionAapka account delete karne ke baad, payment aur identity records legal requirements ke liye minimal rakhte hain, baaki data purge ho jate hain.
IP LoggingHamara system aapka IP address log karta hai security aur fraud detection ke liye. Unusual login location detect ho to alert mile aapko.
PRIVACY KA DHYAN

Data Protection Ke Elements Jo Hum Use Karte Hain

Encryption Standard 256-bit SSL encryption hamara standard hai sab connections par. Mobile...
Account Verification New account par aapka email aur phone verified hota hai...
Payment Data Isolation JazzCash, Easypaisa, SadaPay aur Raast details separate, tokenized system mein...
Session Timeout Agr aap 15 minutes ke liye inactive rahe to session...
Audit Trails Har login, withdrawal aur profile change ka record rakhte hain...
Legal Compliance Hamara privacy policy Pakistan ke supported regions ke local data...

Privacy Policy ke Baare Mein FAQ

Account identity verify karne ke liye, withdrawals process karne ke liye, aur fraud se bachne ke liye. JazzCash, Easypaisa, SadaPay aur Raast payments ke liye bank details chahiye hote hain. Legal compliance aur security alerts bhi require karte hain aapka real contact info.

Nahi, absolutely nahi. Hamara payment information sirf JazzCash, Easypaisa, SadaPay ya Raast ke servers ko encrypted form mein jata hai. Hamara internal team aur legal authorities ke alawa kisi aur ko nahi dete. Aapka bank details directly hamara database mein stored nahi hote.

Immediately support team ko contact karo. Login credentials change kar do. Hamara security team unauthorized access check karega aur account lock kar dega agar zaroort ho. Past transactions review karenege. Password reset aur two-factor authentication re-enable karenege.

Haan, major privacy changes par email notification bhejna hamara standard hai. Aapka registered email par update bhejte hain. Naya policy version hamesa available rehta hai site par. Aapko new terms accept karne ka option diya jayega.

Account deletion ke baad, personal profile data aur chat logs immediately purge hote hain. Payment history aur identity records legal aur accounting requirements ke liye 7 years rakh sakte hain, phir delete kar dete hain. Aapko confirmation email milta hai deletion ke baad.

Haan, hamara encryption secure hai public networks par bhi. Lekin aapka phone ka aapna VPN lagana aur auto-logout enable karna recommend karte hain. Sensitive transactions, jaise withdrawal, home WiFi ya mobile data se karna behter hota hai.

Account Settings mein Security section mein jao. Aapna phone number verify karenege aur OTP enable karenege. Har login par 6-digit code aapko SMS se milega JazzCash, Easypaisa ya phone carrier se. Optional hai lekin strongly recommend karte hain.